Privacy Policy
Effective Date: 10/16/2025
1. Introduction
This Privacy Policy explains how Ripicts ("we," "our," or "us") collects, uses, and protects your personal data in accordance with the European Union's General Data Protection Regulation (GDPR), the ePrivacy Directive, and other applicable data protection laws as updated in 2025. We are committed to ensuring the privacy and security of your personal data.
2. Data Controller and Data Protection Officer
Data Protection Officer: We have appointed a Data Protection Officer (DPO) responsible for overseeing data protection strategy and ensuring compliance with GDPR. For any questions or concerns regarding your personal data, please contact our DPO at [email protected].
3. Personal Data We Collect
We may collect, process, and store the following types of personal data:
3.1. Account Information:
- Name
- Email address
- Billing address
- Payment information
- Name
- Email address
- Billing address
- Payment information
3.2. Usage Data:
- IP address
- Browser type and version
- Operating system
- Pages visited and navigation paths
- Date and time of visits
- IP address
- Browser type and version
- Operating system
- Pages visited and navigation paths
- Date and time of visits
3.3. Communication Data:
- Inquiries and support requests sent via our website
- Inquiries and support requests sent via our website
4. Legal Bases for Processing
We process your personal data based on the following legal grounds:
a. Contract Performance: Processing is necessary for the performance of a contract to which you are a party.
b. Legal Obligation: We may process your data to comply with legal obligations.
c. Legitimate Interests: We process your data for our legitimate interests, provided these interests are not overridden by your rights and freedoms.
d. Consent: For any processing that is not strictly necessary, we obtain your explicit consent.
b. Legal Obligation: We may process your data to comply with legal obligations.
c. Legitimate Interests: We process your data for our legitimate interests, provided these interests are not overridden by your rights and freedoms.
d. Consent: For any processing that is not strictly necessary, we obtain your explicit consent.
5. Data Retention
Your personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Specific retention periods vary depending on the nature of the data and legal requirements.
6. Your Rights Under GDPR
Under the GDPR, you have a number of rights regarding your personal data, including:
6.1. Right of Access: You have the right to request copies of your personal data.
6.2. Right to Rectification: You can request corrections to any inaccurate or incomplete data.
6.3. Right to Erasure: Also known as the "right to be forgotten," you can request the deletion of your personal data under certain circumstances.
6.4. Right to Restrict Processing: You have the right to request limitations on the processing of your data.
6.5. Right to Data Portability: You can request that your data be transferred to another organization or directly to you.
6.6. Right to Object: You have the right to object to certain types of processing, including direct marketing.
6.7. Right to Withdraw Consent: If processing is based on your consent, you may withdraw it at any time.
6.2. Right to Rectification: You can request corrections to any inaccurate or incomplete data.
6.3. Right to Erasure: Also known as the "right to be forgotten," you can request the deletion of your personal data under certain circumstances.
6.4. Right to Restrict Processing: You have the right to request limitations on the processing of your data.
6.5. Right to Data Portability: You can request that your data be transferred to another organization or directly to you.
6.6. Right to Object: You have the right to object to certain types of processing, including direct marketing.
6.7. Right to Withdraw Consent: If processing is based on your consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at [email protected] or through our Data Protection Officer as noted above.
7. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include encryption, regular security assessments, and strict access controls.
8. International Data Transfers
If your personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data. These safeguards include the use of standard contractual clauses and other legally approved transfer mechanisms.
9. Use of Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our website. For detailed information on our cookie usage, please refer to our Cookie Policy.
10. Third-Party Links and Services
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or the content of those third parties. We encourage you to read the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you by updating the effective date of this policy and, where appropriate, by other means such as email notifications.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us at [email protected].
You also have the right to lodge a complaint with the relevant supervisory authority in your country of residence.