User Data Deletion Request
Effective Date: 10/16/2025
1. Introduction
Under Article 17 of the General Data Protection Regulation (GDPR), you have the right to request the deletion of your personal data from our systems. This page explains how you can exercise this right and what to expect from the process.
2. What Data Can Be Deleted
Upon receiving your deletion request, we will remove the following types of personal data from our systems:
2.1. Account Information:
- Name and contact details
- Email address
- Billing information
- Account preferences and settings
- Name and contact details
- Email address
- Billing information
- Account preferences and settings
2.2. Usage Data:
- Download history
- Search history
- IP addresses
- Browser and device information
- Download history
- Search history
- IP addresses
- Browser and device information
3. How to Submit a Deletion Request
To request the deletion of your personal data, please send an email to [email protected] with the following information:
- Your full name
- Email address associated with your account
- Subject line: "Data Deletion Request"
- A brief statement requesting the deletion of your personal data
- Email address associated with your account
- Subject line: "Data Deletion Request"
- A brief statement requesting the deletion of your personal data
4. Process and Timeline
Upon receiving your request, we will:
1. Verify your identity to ensure the request is legitimate
2. Review your request and identify all personal data to be deleted
3. Process the deletion within 30 days
4. Send you a confirmation email once the deletion is complete
2. Review your request and identify all personal data to be deleted
3. Process the deletion within 30 days
4. Send you a confirmation email once the deletion is complete
5. Exceptions to Deletion
Please note that we may be required to retain certain information for:
- Legal compliance purposes
- Financial record-keeping
- Fraud prevention
- Exercise or defense of legal claims
- Financial record-keeping
- Fraud prevention
- Exercise or defense of legal claims
6. Additional Rights
In addition to the right to deletion, you also have the right to:
- Access your personal data
- Correct inaccurate data
- Object to data processing
- Data portability
- Withdraw consent
- Correct inaccurate data
- Object to data processing
- Data portability
- Withdraw consent
7. Contact Us
If you have any questions about the data deletion process or need assistance with your request, please contact us at [email protected].